In the unfortunate event that the ordered product does not meet your expectations, you can return it within 14 days, as long as the product is unused and in its original packaging. Pack the product carefully and take it to the post office, pay the postage and send it to our office in Helsinki. Please note that Roots Living is not responsible for returns in connection with a damaged or lost product.
The return address is:
Roots Living / Basico International Oy
Kiviaidankatu 2 B, 00210 Helsinki
We will refund your payment after checking the condition of the product and we hope you have better luck with our products next time!